Siti Shahida is Assistant Manager, Guest Services at the Wild Wild Wet. We get to know her and find out about her role at the Downtown East water park – plus get some insider tips too!
Tell us about yourself and your family.
My family and I are strong believers of having fun together and we build close bonds through play. I have a son and he is now 15 months old, and we enjoy spending quality time as a family.
What is your role at Wild Wild Wet?
I oversee the Guest Services department at Wild Wild Wet. This includes looking after the daily operations matters such as admissions, customer service, and counter and in-park services.
What do you enjoy most about your role at Wild Wild Wet?
I enjoy interacting with the guests and ensuring that their needs are met. When my team and I provide good customer service to them, their happy and excited faces, especially the gleaming looks on children, really make my day.
Do you have a favourite ride at Wild Wild Wet?
Yes, definitely the Ular-Lah! I can take this ride together with five other family members and scream our lungs out as we swoosh down the slide. My boy also enjoys splashing and playing in the new Splash Play area, which is very popular with kids and their parents alike.
What tips do you have for families to get the most out of their day at Wild Wild Wet?
Come prepared with sunblock lotion and a fresh change of clothes. Buy tickets online to skip the queue and book a cabana to lounge comfortably while keeping an eye out for your children. There’s also no need to worry about food as we have many food options within the waterpark and nearby.